Welcome to Health Central's Physician Portal 12.0

For questions regarding HEO Order Entry please first ask a unit Super-User, Nurse or Secretary! If you require further assistance you can call Physician Support during the hours listed below.

Monday-Friday from 6am-10pm

Saturday-Sunday from 8am-2pm

(407) 253-2666

For password resets or to report technical issues please contact our Portal Help Desk or you can reach us by calling (407) 296-1050.

In the event of a phone system downtime...

If you need to dictate reports during a downtime please use the following direct number with your cell phone or external telephone rather than dialing the hospital's internal extension:

1-800-500-3532 and enter our site code 066#

To listen to transcribed reports staff should dial directly to the main server for listen access at the following number:

1-800-722-7790 and enter our site code 066#

For printed instructions, please click here.

Meetings, Events and Documentation

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Monthly Physician Meetings, please click here for the link.

ALERT: The online CME program will no longer be available after December 31, 2011. If your license is due to renew in 2012, we urge you to complete the State required CME before the December 31st deadline. Please contact Melanie Boscan at (407) 296-1888 or at Melanie.boscan@healthcentral.org for log-in information or if you have any questions.

Physician Reference Documentation

Antibiogram 2010 (PDF Version) click here

HEO and HED Info

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08/17/10 Important Change to Portal Affecting All Users, please click here to review the changes.

Physicians: If you are seeing future dates in your HED reviews, please click here for the solution

For more information about HED Reviews in Portal, click here

iForms Update

Restraints Orders iForm 05/16/12 (Revision)

Spinal Post-Op Discharge Orders iForm 03/28/12 (NEW)

Chest Pain Order Set (Quick) iForm 04/25/12 (NEW)

Spinal Post-Op Orders iForm 05/02/12 (NEW)

HEO Instruction Documentation

Physician HEO Trifold (PDF version) click here.

ARNP/PA/CRNA Instructions for HEO (PDF version) click here.

Citrix Portal

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This link can only be accessed outside of the hospital.

https://cag.health-central.org

Citrix Portal Set Up Instructions (PDF), please click here.

Citrix Portal Set Up Instuctions for a MAC computer (PDF), please click here.

Citrix Portal Set Up Instructions for OS5 iPhone (PDF), please click here. (NEW)

Effective 10/05/11 we upgraded our Citrix client which means a slight visual change to your log-in process. Please be sure that if you've saved the access link to your favorite places that it is resaved as https://cag.health-central.org with no extra characters after the .org. To view the visual changes and for instructions please click here.

Pharmacy and Lab Notifications

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LAB ALERT - Effective March 12, 2012

Please note the new reference range established for APTT and PT due

to reagent lot number change effective immediately

Old Range in Seconds

New Range in Seconds

PT

9.2 – 12.5

9.2 – 12.5

APTT

23.6 – 34.3

24.8 – 34.7

12/30/11 Message from the Lab re: SERUM ACETONE

Due to a nationwide manufacturer backorder of acetone reagent, testing for Serum Acetone will temporarily be unavailable at Health Central Laboratory. Testing in our facility will continue when the product becomes available, projected to be sometime in February of 2012.

As a possible alternative, Beta-hydroxybutyrate (Test code 6475) is performed at Florida Hospital Lab and is available 24/7 for testing with an expected TAT of 4-6 hours. Test request should be ordered as STAT.

Portal Info, Guides, and Help

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To sign up for Physician's Portal please complete the Portal Sign On Forms

Java set up & Troubleshooting for Viewing Medical Records, (PDF version) click here

Java set up & Troubleshooting for Viewing Medical Records, (MS Word version) click here

To obtain the Portal Basics Guide, (PDF version) click here

To obtain the Portal Advanced Guide, (PDF version) click here

To obtain the Portal Deficiency Completion Guide, (PDF version) click here

To see the visual/functional changes to HPF affecting Deficiencies and Medical Records click here.

Java Versions

Java Basic Version 1.4.2 click here

Java Version 1.6.0_20 for Deficiency and Medical Records viewing click here

For assistance with Physicians Portal or to report issues please contact our Portal Help Desk or you can reach us by calling (407) 296-1050.

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